Is DCPL Kolkata a good company

IT support specialist (m / f / d)

about us
who we are

With our innovative IT solutions, we support the digital transformation of our customers worldwide. In a wide variety of industries - from global trade and the international media industry to energy and utilities. Around 3,000 committed employees at more than 25 locations work for us. Above all, our customers appreciate our excellent know-how, the comprehensive technological knowledge and our entrepreneurial spirit. Our employees appreciate the corporate culture based on partnership, the state-of-the-art technology and the range of challenges. We offer a lot of freedom to be innovative and to take on entrepreneurial responsibility as a team.
It doesn't work without people whose heart beats completely for IT. And that's why we're looking for you as an IT support specialist (m / f / d) for our location in G├╝tersloh, Hamburg, Cologne, Leipzig or Rostock.
What tasks await you
Analysis and resolution of incidents in the 2nd level support of our utilities software products
Technical customer support and implementation of software customizations
Remote support for customer projects (product installation or configuration)
Completion of our knowledgebase and product documentation
Successfully completed training as an IT specialist (m / f / d) or a comparable qualification
First practical experience in software support in compliance with service level agreements
First experiences with industry-specific standard software as well as with ITIL
Independent and quick familiarization as well as very good analytical and communication skills
We are not just looking for employees, we are looking for committed people with personality who think innovatively and do their work with passion.
We offer
You work as part of a motivated team in a growing technology company
You can expect the most modern technical equipment
You can expect a friendly team and an appreciative interaction with one another
Even if you do not fulfill all of our wishes, do not hesitate to apply to us, because the FURTHER DEVELOPMENT of our employees is very important to us and opens up a wide range of opportunities for you in our company.
Interested? Then apply using our online application form with your complete application documents including certificates and your salary expectations. We look forward to applications from people who contribute to the diversity of our company!
How do we deal with data? Further information on data protection on our homepage.
Arvato Systems Perdata GmbH
embrace Recruiting Services, contact: Manuel Zetzloff