How did the PlayStation get its name

Change your PlayStation login ID (email address)

You can change or restore your login ID (email address) on the PlayStation ™ Network.

What is a login ID?

Each account has a unique login ID that corresponds to a valid email address. Communication between PlayStation and account holders is primarily via email and is used to:

  • to verify your account
  • to make sure your data is protected

  • to keep you updated on important account information

We recommend that you use an up-to-date email address that you can access.

Change login ID

If you change your login ID (email address), you will be logged out on all devices and will have to log in again with your new login ID.

Web browser: change login ID

  1. Sign in to account management in a web browser.
  2. Select in the side menu security out.
  3. Click next to Registration ID (email address) on To edit
  4. Enter your new email address and click to save
  5. You may have to re-enter your password for security reasons.
  6. We'll send an email to your new email address asking you to verify your new login ID. Click in that email verify now. We will also send an email to your old email address with the details of the change made.
PS5: change login ID
  1. Go to Settings > Users and Accounts > account

  2. Choose yours Registration ID (email address). Enter your new email address and click to save. You may have to enter your password again.

  3. We'll send an email to your new email address asking you to verify your new login ID. Click in that email verify now. We will also send an email to your old email address with the details of the change made.

PS4: change login ID
  1. Go to Settings > Account management > Account information > Login ID and enter your password.
  2. Enter your new login ID (email address) and select To confirm out.
  3. We'll send an email to your new email address asking you to verify your new login ID. Click in that emailverify now. We will also send an email to your old email address with the details of the change made.

If you have problems changing your login ID

There may be connection problems or maintenance work being carried out on the PlayStation Network. Please check your internet connection and the status of the PSN.

If you cannot access your login ID (email address), you need to contact us: